Frequently Asked Questions
Everything you need to know about shopping at Titan
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a unique tracking ID and a link to our logistics partner's website to monitor your delivery in real-time.
What is your return and exchange policy?
We offer a 30-day hassle-free return and exchange policy for most products, provided they are in their original condition with tags and packaging intact.
Are your products covered by a warranty?
Yes, all Titan watches, eyewear, and jewelry come with a standard manufacturer's warranty covering defects in materials and workmanship for a specified period.
What payment methods do you accept?
We accept a wide range of payment options including Credit/Debit Cards (Visa, Mastercard, Amex), Net Banking, UPI, and popular digital wallets.
Do you offer international shipping?
Currently, we ship to select international locations. Please enter your shipping address at checkout to see if delivery is available for your region.
How do I ensure I am buying an authentic Titan product?
To guarantee authenticity, always purchase directly from our official website or authorized brand outlets. Every product comes with an authenticity certificate and a unique serial number.